About Us
 

 

we will help you create your
plan,set your goals,
develop the campaign
and produce your activity
flow chart. And, we'll be
there throughout...
to the final curtain call,
coordinating all details and
providing total support.
Then, we'll help you measure
results, so
next year's planning is
up to speed quickly.

 

A Difference in Function...

One of the most critical areas in property management is the accounting function. Real Support's accounting system is designed to meet the particular needs of your Association, and our accounting staff looks forward to interacting with your Association's treasurer or designee. The Accounting Department is similarly structured to the Property Management Department. There is an accountant and bookkeeper team assigned to each property. From an accounting standpoint, we find that the "team approach" works best. Again, there are always one or two of the same people available to assist with any questions or problems.

Following is a brief outline of our computerized accounting system and methodology:

1. ACCOUNTS RECEIVABLE

  • Procedures for Collection of Assessments
    Between the 20th and the 25th of each month a bill is sent to every unit owner for monthly collection and between the 20th and 25th of March, June, September and December for quarterly collection, itemized by type of charge. Any previous balances due are itemized separately, also by type of charge. Billing can also be done on a semi or annual basis. (See the sample invoice).
    The return section of the invoice along with a check made payable to the Association are to be placed in the return envelope provided and mailed to the bank. Payments are received via the bank's lock box, whereby funds are immediately deposited in the Association's individual checking account. Minimum balances are maintained in checking accounts. As soon as a cash surplus is available, these funds can be transferred into an exclusive, interest-bearing, operating account. There is no pooling of funds at any time between the different Associations we manage. The bank electronically transmits the receipts information to our computer in order to update our accounts receivable unit files on a daily basis. A late charge policy may be established by the Board of Directors within the parameters of the Association's By-laws and State Regulations. We can implement late charge policies on a percentage or fixed amount basis. If a unit owner is still delinquent at the time of the following month's billing, the owner's previous balance plus any late charges, special charges, etc., are indicated along with that month's charges. We recommend that the Board of Directors adopt a policy regarding the timing of having our in house attorney file suit or process a lien in the Land Records Office on the unit owners that are in arrears. This prevents the unit from being sold without the uncollected fees being paid. Real Support recommends that the lien process begin if the arrears have been outstanding for two months. All costs incurred for placement and removal of liens are assessed from that unit owner and not to the Association. The Board of Directors can elect to retain their own attorney for this process, or we can use our in-house attorney.
  • Accounts Receivable Reports
    Daily Collection Reports are maintained for internal purposes. Daily Delinquency Reports are available on-line in our office along with the Final Delinquency Report issued when we close out the billing cycle. Daily Unit Owner Account Balance Reports are available on-line. Our Accounts Receivable Supervisor is prepared to give the status of any unit owner's account at any time, and will provide a written account analysis when requested.

2. PAYROLL (as applicable)
Unless otherwise specified, Real Support will contract for an exclusive computerized Association biweekly payroll. All paychecks and payroll taxes, including social security, withholding taxes and unemployment compensation, are paid out of the Association's funds. Payroll registers are maintained on a biweekly basis, and various summary reports are maintained on a quarterly basis. The latter correspond to the filing of the quarterly and year-end federal and state tax returns, including employee W-2's, all of which are reviewed prior to filing by our staff.

3. General Ledger

  • A. Cash Hybrid or Accrual Options
    Real Support's accounting system is flexible enough to offer either cash, hybrid or accrual basis for accounting, in accordance with generally accepted accounting principles. At your request, our Accounting Department Manager will discuss these options with the Board of Directors. Any specific Association accounting needs can be determined at that time.
  • B. Monthly Journals
    Computerized cash disbursements (by account sequence and general journal, including all monthly transactions) are maintained as essential elements of double entry accounting.
  • C. Monthly General Ledger
    Our computerized general ledger is based on a cumulative fiscal year. In any particular month's general ledger, it not only includes the activity for that current month, but also for all proceeding months of the current fiscal year. This greatly facilitates individual account analysis.

4. Monthly Financial Statements

Timing of Monthly Financial Statements
Copies of Monthly Financial Statements will be available for distribution to the Board of Directors in advance of the monthly Board Meeting, if possible. Reports for the previous month will be delivered between the 2nd to 4th week of the next month, depending on whether the reporting is done on a cash, hybrid or accrual basis. For example, March financial will be delivered in the latter part of April.

For more information
For Proposal